Paradox Web Hosting | 5/9/2008 6:49:58 AM
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Service Agreement


Service Agreement

The terms below are an important part of the service contract between you and The Paradox Consulting Group, Inc. Once you apply for our service, you have to agree to this terms and conditions or your order will not be processed. The following words used in context of the Service Contract are defined as follows:

"PROVIDER" Paradox Web Hosting - A division of The Paradox Consulting Group, Inc. "CLIENT" The person or company who is applying for Web Hosting services

This contract for Data Storage and Transfer is by and between the PROVIDER of P.O. Box 44064, Burnaby, BC V5B 4Y2 (Canada) and the CLIENT

WHEREAS, the PROVIDER is an information provider connected to the internet, and offers storage and transfer services over the internet through it's systems.

WHEREAS, the CLIENT seeks to use the PROVIDERS services for its own purposes.

NOW THEREFORE, the parties agree to the following terms:

1. The CLIENT will use the PROVIDER's services in a manner consistant with any and all laws of the Province of British Columbia, and the Government of Canada. CLIENT authorizes PROVIDER to charge all fees due to the submitted credit card or checking account.

2. The PROVIDER reserves the right, in its sole discretion, to deactivate the CLIENTS account(s) upon an indication of credit problems including delinquent payments, or if this contract is violated in any matter, or if the CLIENT's account causes any problems with the PROVIDERS network or systems, or if the CLIENT's account presents a danger to other users on the PROVIDERS network, or if the CLIENT violates any of the PROVIDERS policies (including Acceptable Use Policy, Anti-Spam Policy, or Service Agreement). Upon deactivation of the CLIENT's account, the CLIENT may not seek further compensations or refunds from the PROVIDER.

3. Use of mailing lists or other electronic mail systems to deliver unsolicited electronic mail (UCE) is strictly prohibited. The PROVIDER reserves the right to deactivate the CLIENT's account(s) upon any indication of such activity. The CLIENT agrees to indemnify and hold harmless the PROVIDER from any claim resulting from the CLIENT's or another party's use of electronic mail (email) services on the CLIENT's account(s).

4. The CLIENT agrees that their account may not be used to Store, Transfer, or Advertise the following: PORNOGRAPHY, NUDITY, VIOLATIONS OF PRIVACY, COMPUTER VIRUSES, HACKING, WAREZ, MP3s AND ANY HARASSING AND HARMFUL MATERIALS OR USES. The CLIENT hereby agrees to indemnify and hold harmless the PROVIDER from any claim resulting from your publication of materials or your use of those materials.

5. The CLIENT agrees that their account may not be used to violate or infringe any copyright, trademark, statutory, common law or proprietary rights of others, or contain anything libelous or harmful, or to facilitate or participate in any illegal activity. The CLIENT hereby agrees to indemnify and hold harmless the PROVIDER from any claim resulting from the submission of illegal materials. The PROVIDER has the right to terminate this contract if it is violated and the CLIENT may NOT seek further compensation from the PROVIDER.

6. The PROVIDER maintains control and any ownership of any and all Internet Protocol (IP) numbers/addresses that may be assigned to the CLIENT and reserves in its sole discretion the right to change, alter, or remove any and all IP numbers/addresses.

7. The PROVIDER is NOT responsible for any damage arising from the CLIENT's use of the PROVIDER's services.

8. The CLIENT acknowledges that all cancellations of service must be submitted to the PROVIDER 30 days before the intended cancellation date. If the cancellation is submitted to the PROVIDER within 30 days of the requested cancellation date, the CLIENT will be charged for the next month. To cancel an account the CLIENT must submit a signed and dated letter to the PROVIDER explaining why the CLIENT is cancelling the account. This must be sent via electronic mail (email) and registered letter (canda post / us postal service). Once the cancellation letter is recieved, and 30 days notice has been given, the account will be cancelled on the last day of the current billing cycle.

9. All accounts are paid on a: Monthly, Quarterly, Semi-Annually, or Annually basis. The PROVIDER reserves the right to increase prices at anytime to cover the cost of additional services.

10. The PROVIDER reserves the right to remove any script or file from a CLIENT's account (storage space) if the script is deemed dangerous or potentially dangerous to the PROVIDER's system(s). The CLIENT may not seek further compensations from the PROVIDER as a result of the PROVIDER removing anything from the CLIENT's account.


"We are so happy with the service you have given us that we had to drop you a line. Setting up the web-hosting portion of our business was one we had delayed and ignored. As you know, it was something we needed to do but were reluctant to attack it ourselves. It was with relief that we put it into your capable hands and were off and running in a very short time.

Then came the web site design. I really appreciate the input by your staff who took my initial drawings, ideas and text and formatted it to suit a web page. Your skill, determination and friendly attitude made this whole project enjoyable and successful."

Sincerely,
Dave & Debbie Morley
SilverWind Racing

Vancouver Datacenter fiber connections provided by Shaw Fiberlink/BigPipe, and Telus Advanced Communications

Paradox Web Hosting is a division of The Paradox Consulting Group, Inc.
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